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App privacy policy

This APP is a service that helps its users to interact with our club/team and other users. Service is provided according to the Terms of Service and End-User License Agreement and is implemented and provided on different platforms like mobile apps, websites, our related social media pages and others. For simplicity, we refer to all of these as our “services” in this Privacy Notice. By using the services, you also agree to our Terms of Service and End-User License Agreement. Please make sure that you read and agree with our Terms of Service and End-User License Agreement if you want to use the App. To provide you with the services and contract with you we need your personal data. The App is the data controller of the personal data collected and is responsible for the processing of your personal data. We respect your privacy and are committed to protecting your personal data, and therefore we collect it according to the applicable law. This Privacy Notice sets out how we collect, use and protect the personal data that you provide to us or that is otherwise generated or obtained by us, in relation to your use of any of our services specified by the Terms of Service. In this document, we describe our privacy practices in plain and simple language avoiding any unnecessary legalese.


The company that is responsible for your personal data under this Privacy Notice (the «data controller») is: Blocksport AG Dammstrasse 16, 6300 Zug, Switzerland


This Privacy Notice applies to personal information collected through our websites, apps and other platforms and services operated by Blocksport AG.


a.) Information you give us When you use our mobile apps, visit our website and related social media pages or use any other our services through these or other platforms, subscribe to our news and updates, we ask you to provide us with, in particular:

  • your name and username
  • age
  • mailing address
  • email address
  • mobile phone number
  • date of birth
  • User image (avatar)

While using the App service we may also collect device and usage information, such as mobile device identifiers, browser and device characteristics, operating system, language preferences, device name, geographic position, your Internet provider, mobile carrier and your browsing behaviour and further actions on the App. We may also ask you to provide us with some additional information about you if such information is necessary for us to fulfil your request, including when you wish to access your personal information stored with us or to exercise any of your other rights in connection with your personal information, we may request from you certain information in order to verify your identity. The personal information we collect from you depends on the context of your interactions with us and may include your full name, passport or ID data, mailing address, contact preferences and other similar information. Please note that, if you do not want us to process particular information about you (including sensitive information such as data relating to your health, racial or ethnic origin, political opinion, religious or philosophical beliefs, sex life), you should take care not to provide such information to us.


We try to ensure that you receive and enjoy our services in the best possible way. That’s why the primary reason we use your information is to render and improve our services. Additionally, we use your information to help keep you safe and to provide you with advertising that may be of interest to you. Therefore, we use personal data and other information provided by or obtained from you for the following purposes:

  • providing you with our services
  • sending you letters with our news, updates, interesting offers of advertising nature
  • providing you with discounts on our services
  • communicating with you


We collect and process your personal data for or on the basis of one or more following legal bases: a) Conclusion and performance of a contract. By using our services, you have contracted with us through the Terms of Service, and therefore we have to process certain personal data to execute the contract and comply with it. Please note, that the provision of your data is a necessary requirement to enter into and execute the Terms of Service and therefore – enjoy our services. If you fail to provide us with such data, you won’t be able to use our services. b) Legitimate Interests. We may process your personal data for our legitimate interests, in particular protecting our, our users’ rights, safety and property; detecting and resolving any security concerns or fraud; complying with any applicable law, act, regulation, other regulatory legal act, any inquiry or remedy; enforcing the Terms of Service. c) Your explicit consent to the processing. You may choose to give your explicit consent to the processing of your personal data by us or a third party for the abovesaid purposes of the processing. d) Compliance with other obligations set out by applicable law, governmental or other competent bodies’ requests.


The term of storing and processing your personal data shall depend on the purpose of its processing, as well as on the applicable technology (this applies to cookies). For instance, the App will keep and process your personal data related to the provision of our services to you, including based on the Terms of Service, within the period of service provision and/or contract validity. We will store and process your personal data for marketing (advertising) purposes, for providing you with discounts on our services and products as well as for communication purposes for the period up to 2 years – so that you are always aware of our news, special offers and updates as well as to be in touch with you. The servers with your data are hosted by our service provider AWS. This service provider is located in the Frankfurt data centre. From there, your data may be stored in or accessed from multiple countries, including the United States. Whenever your personal data is transferred to other jurisdictions, we and our service provider will ensure that the data is transferred in accordance with this Privacy Notice and as permitted by applicable data protection laws. Please note, that we don’t define the terms of keeping and processing your personal data by third parties, as it completely depends on their approved rules.


To provide you with the services we share your data with some categories of third parties. Such categories of third parties include a) Our service providers. We engage third parties to assist us in operating and enhancing our services. Such third parties help us with hosting and security operations as to your data, deliver our services to you as well as marketing and advertising. b) Competent authorities, regulators, law enforcement bodies. Where required or permitted by applicable law we may share your data with competent authorities, regulators and law enforcement bodies. c) Other third parties. We can share your data to protect our rights, legitimate interests, property, or safety, and/or that of our users and others.


To secure and protect your personal data, we use reasonable and appropriate technical, physical and organizational safeguards. Such safeguards are designed to facilitate the security of our systems and protect the confidentiality, integrity, availability and resilience of your personal data. We also engage our service providers to secure and protect your personal data. The above safeguards include:

  • the encryption of your personal data where appropriate
  • adoption of measures to ensure your personal data is backed up and remains available in the сase of a physical or technical incident
  • regularly testing, assessment, and evaluation of the effectiveness of our safeguards


Your personal information may be transferred to, stored and processed by us, and by those third parties to which we may share your personal information, in the countries of the European Economic Area (EEA) and in other countries. The countries to which we transfer your data may not have the same data protection laws as your jurisdiction. We take reasonable cybersecurity measures and/or put in place the Standard Contractual Clauses (e.g. Model Clauses, Data Processing Agreement/Addendum) to ensure your data is adequately protected.


Your explicit consent is one of the legal bases for processing your personal data. You give your consent in different forms, including by entering into the Terms of Service.

We may ask you for your consent to process your data. For example, we may ask you to share your information with third parties. In any such event, we will make it clear why we want to process your personal data, including by sharing such information with third parties.

If you have given your consent to process your personal data, you’re entitled to withdraw it at any time. Please note that, if the withdrawn consent was given to enter into the Terms of Service, you will not be able to use our services.


We collect and process your personal data exclusively pursuant to the applicable law. You may exercise your rights provided for by applicable law at any time. You may have, in particular, the following rights.

Your rights under General Data Protection Regulation

If you are on the territory of the European Union or on the territory of such countries as: Iceland, Liechtenstein, Norway, Switzerland, then you have the right to:

  • withdraw your consent where you have given it
  • request access to and rectification or erasure (Right to be forgotten) of your personal data
  • in certain circumstances restrict the processing of your personal data or object to processing it
  • request data portability
  • receive information on the retention term of your personal data or the criteria by which such a term can be determined
  • receive information about the source from which your personal data originates, and if applicable, whether it came from publicly accessible sources (if personal data was not received from you)
  • lodge a complaint with a competent supervisory authority on the territory you’re located in
  • not be subject to a decision based solely on automated processing, including profiling, unless it’s necessary for entering into or performance the Terms of Service to which you’re subject

To get more details about your rights, please make aware of the official text of the General Data Protection Regulation.


Cookies are a small piece of data that is sent from our website (or from another domain) and is saved by a web browser on your computer, mobile phone, or another portable device. Cookies can be placed, read, and/or written to by our services, or other websites or services that recognize a particular cookie, which allows the website to «remember» or «recognize» a particular browser or device and, in some cases, store information about that browser or device.


Cookies help you to make better use of our services and also help us to better understand you, in particular, learn about your preferences and offer you personalized services and goods. Most of the web browsers automatically accept cookies, however, you can change these settings. A more detailed description of how to do this can be found on the Internet by going to the website of the developer of your browser. Unfortunately, if you disable cookies, the functionality of many websites will not be accessible.


We use cookies for a number of different purposes. We use both «transient» and « persistent » cookies. We use a transient cookie to identify you during a particular visit to the App. Transient cookies expire after a short time, or when you close your web browser after your visit. We use persistent cookies to help your device remember information, settings, preferences, or sign-on credentials that you have previously saved. Basically, this type of cookie is saved on your device, so when you close it and start it up again, the cookie is still there.

We don’t use web storage, web beacons, flash cookies or other technologies that track your browsing history across multiple apps or websites.


Like many other websites, we use the following types of cookies:

a) Preferences We use cookies to remember your settings and preferences. For example, it may be the language you prefer. They can help you fill out forms on the App more easily.

b) Authentication We use cookies to remind us who you are and to find your account info in our database when you access our services so that you do not need to log in at every visit. It helps us to provide you with services tailored to your specific needs and interests.

c) Analytics and performance We use cookies to optimize performance by collecting data on how users interact with our services. We use these details to improve our website functions and understand how you interact with them.

d) Advertising We may use cookies to optimize our advertising. We use these cookies to show you relevant advertising both on and off our website.


We provide an opportunity for other organizations through our website to post cookies on your device so that third parties can receive information about your preferences. These is called “third-party cookies”. In simple terms, third-party cookies are those created and placed by parties (third parties) other than the owner of the website you’re visiting. Such personal data is processed in accordance with the processing rules for such third parties.

We use Google Analytics, a web analytics service provided by Google, Inc. (“Google”), on our services. This service uses cookies to make it easier for us to analyze how you interact with and use our website and services. Google Analytics may collect data such as your IP address, time of visit, whether you are a return visitor, and any referring website or app. The generated information is usually transmitted and stored by Google Inc. on servers that are located in the United States of America and are subject to Google’s privacy policies. Google Inc. processes such information in an automated mode and in our interests, we, in turn, based on the results of the analysis of reports, better understand your interests and needs both in our services/products and in the usability of our website.

To learn more about Google Analytics and to learn how to opt-out of tracking of analytics by Google click here.

You can find a full list of cookies, the terms of its storage, by whom it is installed and for what purpose, here.


You can manage the cookies stored on your device, or turn them off completely, through your browser settings. Please note, that such actions may affect your browsing experience or even prevent you from using our services. All contemporary browsers will let you change your cookie settings to give you full control over whether cookies can be set or not. To learn more, please visit the help chapter of the browser you use.

To learn more about our cookie practices, please make aware of our Cookie Policy.


Our services are designed only for users who are 17 years or older. Anyone under 17 is not permitted to use the services and we do not purposely collect personal data from children under 17. By using the services, you represent that you are 17 years or older.


Any payment made by users to access our services and products are processed by our payment providers (third parties). When you make a payment, for instance through the Apple Pay service, which is processed by a payment provider, you’ll provide that third party with your debit or credit card number and other financial information. Such information will be stored and processed by third parties pursuant to their privacy policy and terms of use. Please note that we don’t have access to your financial or other information provided by you to a payment provider. If we receive in some way such information, we’ll definitely communicate it to you.


On our website, we can post links to other websites, in particular to our pages on social networks. In this case, we do not establish the rules for processing your personal data, which can be collected on such websites or social networks, and we cannot be responsible for such processing. For more detailed information you can make aware of the privacy rules of the respective websites and social networks.


If you have any questions regarding the processing of your personal data or you wish to delete your data from the mailing list or other databases, or you want to communicate a personal data breach to us, you can contact us at any time on any of the contacts listed below:

Blocksport AG


Dammstrasse 16, 6300 Zug, Switzerland